Getting your car detailed means a top-to-bottom thorough cleaning of your vehicle, using specialized tools and products as well as the latest technologies. In most cases, a detailer will also perform some light cosmetic touch-ups, but the process does not include paintwork or body repairs.
Car detailing involves cleaning and reconditioning the interior and exterior of the car. The aim is to restore the paintwork by eliminating scratches or swirl marks to make the car look almost brand new. When shopping for a car detailer service, consider these six tips:
Be wary of a detailer without a professional location. Those that work out of their home garages are often detailers who have not taken the time to learn correct detailing techniques or invest in professional detailing tools and product or professionally trained technicians. You should be able to easily identify their business, and they shouldn’t hesitate if you want to see the products and tools they use. A pro should be able to answer questions and provide examples of their previous work.
If there is only one technician working on your vehicle performing even a basic detail that includes interior and exterior it can take 6 to 7 hours. You’re simply not getting the same quality from a shop that says they can do the job in just a few hours.
A detailer should always stand by their work and be willing to ensure your satisfaction, but there are some processes that simply cannot be guaranteed. And no professional will guarantee that they can fix imperfections without first seeing your vehicle. Scratches can sometimes be corrected, but other times they cannot, depending on the depth of the scratch. There are also some particular problem areas, like bad odors, that may initially require work before it is known whether the problem can be corrected.
Start by looking for a detailer that offers exactly the kind of services you’re looking for. If you’re looking to get rid of all that dog hair in your car but the company doesn’t offer pet hair removal then you’re not going to get the best results.
Price shopping is normal, but a price that is significantly lower than other detailers in the area is often a reflection of the quality of work you will get. Lower than average cost comes with inexperience, low-quality products and tools, and not enough time spent to complete the job well. You should expect a professional detailer to request to see your vehicle before finalizing their quote and not expect a final price over the phone.
These days it’s a god idea to read reviews before making a decision, and it’s always a good idea to search on Yelp or Google to see what other customers have had to say about their experiences. At In Great Detail, we take pride in our customer satisfaction and work hard to maintain our five-star rating on Google. There will be times when things don’t go right, but our responsiveness in fixing any mistakes goes a long way to proving our commitment to the highest quality service and customer satisfaction.